TVH uses Voice of the Customer to elevate the B2B customer experience

Global materials handling giant selects Confirmit for three-year CX dealLondon, UK, Oslo, Norway and New York, NY, 27th November 2018: TVH, the global supplier of parts and accessories for material handling and industrial equipment, has selected Confirmit to support the implementation of its new worldwide Voice of the Customer (VoC) programme. The programme, which focuses on the TVH Parts business, underpins TVH’s corporate mission to drive excellence in customer relationships. It will be delivered as... Source: RealWire

via Albert Sherrill Investment Blog http://www.realwire.com/releases/TVH-uses-Voice-of-the-Customer-to-elevate-the-B2B-customer-experience