4 in 5 organizations plan to leverage chatbots to meet growing consumer demand over the next two years.Two-thirds of companies struggle with multilingual customer support. ‘First-time resolution’ is the new gold standard for customer support. LISBON, Portugal, and San Francisco: 6th June 2019: A new survey has shown that 88% of companies believe ‘self-service’ will be the fastest growing channel in customer service by 2021.The State of Native Customer Experience Report, revealed today at Unbabel’s... Source: RealWire
via Albert Sherrill Investment Blog http://www.realwire.com/releases/9-in-10-Companies-see-Self-Service-as-the-future-for-customers
0 Comments
Leave a Reply. |
ABOUT MEi am Albert Sherrill i am 36 year old i am living in USA. i love my family & best friends. i like blogging, swimming & going out. Archives
October 2019
Categories |